Shipment & Payment Policies
Green Flora Ltd. accepts all VISA, MasterCard branded cards, UPI, Paytm and other wallet options for payments. Currently, we have PayUMoney and RazorPay as our trusted payment gateway partners. We also accept payment via PayPal. Currently, we are not offering COD payment options. Also, if you don’t have receive any order confirmation after making the payment, this can happen for a variety or reasons. Kindly mail us at: firstname.lastname@example.org or call us on: +917598320887 (9 AM – 6 PM) and our support team will help you resolve the issue within 1-2 business days.
Green Flora Ltd. offers shipping to over 180 countries worldwide, on all orders. Customers usually receive their orders within 3-6 business days. The customer is responsible for any import duty that may be levied upon their order.; If you have any questions about the expected delivery period for your address, please call us at +917598320887 (9 AM – 6 PM) or email us at: email@example.com. However, once the order is shipped, it cannot be cancelled. We have free shipping policy on all orders above Rs. 499.
Note: Due to COVID19 pandemic lockdown restriction in different parts of the country, the deliveries are taking longer than usual. You can expect delays in deliveries up to 4-8 business days.
Green Flora Ltd. doesn’t offer return on any health or hygiene related products like masks, skin care items or other personal care products. However, if the product is damaged or different from what is shown in the pictures, we offer a no questions asked 7-day replacement / exchange policy on all orders. For any other order related issues, please call us at +917598320887 (9 AM – 6 PM) or email us at: firstname.lastname@example.org. Your query will be entertained in within 1-2 business days.